![\"Diagram](\"https:\/\/docs.vmware.com\/en\/VMware-Horizon-Cloud-Service\/services\/hzncloudmsazure.getstarted15\/images\/GUID-01E7F4DD-DCE7-4C9D-8725-686532895710-high.png\")
<\/figure>\n\n\n\nThe Horizon Cloud Management Plane at this moment has:<\/p>\n\n\n\n
- Management Service<\/li>
- System Health<\/li>
- Cloud Monitoring Service (CMS)<\/li>
- License Service<\/li><\/ul>\n\n\n\n
When starting with deployment\/upgrade, the following issues you can encounter:<\/p>\n\n\n\n
- Bad Gateway (502), this can happen when the Appliance cannot reach internet or the connection server or both.<\/li>
- The Bad Gateway can also be a reason that DNS is not properly configured for the new appliance, make sure to have a Forward Lookup “A” record in place and Reverse Lookup Zone needs to be configured.<\/li>
- Bad Gateway troubleshooting can be found here : https:\/\/kb.vmware.com\/s\/article\/79859<\/a> this is a very good starting point for troubleshooting! For the customer I worked on, the onboarding URL did not work! (https:\/\/cloud.horizon.vmware.com\/api\/login<\/a>)<\/li><\/ul>\n\n\n\n
It is also wise to have the Port Configuration correct:
That can be found here : https:\/\/techzone.vmware.com\/resource\/network-ports-vmware-horizon-7#horizon-cloud-connector<\/a><\/p>\n\n\n\nTo start the proces:<\/p>\n\n\n\n
- Create a snapshot of the current appliance<\/li>
- Download the latest Appliance https:\/\/my.vmware.com\/group\/vmware\/downloads\/details?downloadGroup=HCS-CC-180&productId=716<\/a><\/li>
- Verify that the current appliance and the new appliance are in the same network. Note : Proxy SSL Configuration is not supported during upgrade!<\/li>
- When the download is complete. Deploy the OVF Template<\/li><\/ul>\n\n\n\n
Check if the current config works correctly:<\/p>\n\n\n\n
![\"\"](\"https:\/\/jadijkstra.nl\/wp-content\/uploads\/2021\/01\/image-5-1024x298.png\")
<\/figure>\n\n\n\nStart deploying with the downloaded OVF Template:<\/p>\n\n\n\n
![\"\"](\"https:\/\/jadijkstra.nl\/wp-content\/uploads\/2021\/01\/image-6.png\")
<\/figure>\n\n\n\nGive the appliance (Cloud Connector) a recognizable name:<\/p>\n\n\n\n
![\"\"](\"https:\/\/jadijkstra.nl\/wp-content\/uploads\/2021\/01\/image-7.png\")
<\/figure>\n\n\n\nSelect the Compute Resource:<\/p>\n\n\n\n
![\"\"](\"https:\/\/jadijkstra.nl\/wp-content\/uploads\/2021\/01\/image-8.png\")
<\/figure>\n\n\n\nReview Details:<\/p>\n\n\n\n
![\"\"](\"https:\/\/jadijkstra.nl\/wp-content\/uploads\/2021\/01\/image-9.png\")
<\/figure>\n\n\n\nAccept License Agreement:<\/p>\n\n\n\n
![\"\"](\"https:\/\/jadijkstra.nl\/wp-content\/uploads\/2021\/01\/image-10.png\")
<\/figure>\n\n\n\nWhile there no really reason to have only the Basic feature which is only used for Licensing. I would suggest to always go for the full-feature version which needs some additional CPU & Memory<\/p>\n\n\n\n
![\"\"](\"https:\/\/jadijkstra.nl\/wp-content\/uploads\/2021\/01\/image-11.png\")
<\/figure>\n\n\n\nSelect storage<\/p>\n\n\n\n
I would suggest to keep the storage disk format Thick Provisioned as there is no really use case for the Cloud Connector to have it thin. Unless you are short on storage, but then I would recommened to add some additional storage before you run into other issues<\/p>\n\n\n\n
![\"\"](\"https:\/\/jadijkstra.nl\/wp-content\/uploads\/2021\/01\/image-13.png\")
<\/figure>\n\n\n\nSelect the correct network (the same as the old appliance! Important!)<\/p>\n\n\n\n
![\"\"](\"https:\/\/jadijkstra.nl\/wp-content\/uploads\/2021\/01\/image-14.png\")
<\/figure>\n\n\n\nFill in the Root Password and other information which fits you’re configuration:<\/p>\n\n\n\n
![\"\"](\"https:\/\/jadijkstra.nl\/wp-content\/uploads\/2021\/01\/image-15.png\")
<\/figure>\n\n\n\n![\"\"](\"https:\/\/jadijkstra.nl\/wp-content\/uploads\/2021\/01\/image-16.png\")
<\/figure>\n\n\n\nReview the settings, if everything is OK, clieck Finish to deploy:<\/p>\n\n\n\n
![\"\"](\"https:\/\/jadijkstra.nl\/wp-content\/uploads\/2021\/01\/image-17.png\")
<\/figure>\n\n\n\nWhen the OVF template is deployed, you need to power the appliance on.
After about 2\/3 minutes the appliance is ready!<\/p>\n\n\n\n1 Important thing to know is that the appliance is working correctly with firewall rules etc. 1 Indication that the Appliance is working, when there is only “Horizon 7 Cloud Connector” shown and not the rest, you probably already know it is not going to work. Please check the firewall rules in that case!<\/p>\n\n\n\n
![\"\"](\"https:\/\/jadijkstra.nl\/wp-content\/uploads\/2021\/01\/image-19-1024x292.png\")
This is a working scenario<\/figcaption><\/figure>\n\n\n\n ![\"\"](\"https:\/\/jadijkstra.nl\/wp-content\/uploads\/2021\/01\/image.jpeg\")
This is a broken scenario<\/figcaption><\/figure>\n\n\n\n Open a Internet Browser and go to the FQDN or IP address of the newly created Appliance<\/p>\n\n\n\n
![\"\"](\"https:\/\/jadijkstra.nl\/wp-content\/uploads\/2021\/01\/image-18.png\")
Login with VMware Credentials<\/figcaption><\/figure>\n\n\n\n If there are no problems, you can login with you’re VMware Credentials and proceed with the next steps to upgrade your Horizon Cloud Connector Server<\/p>\n\n\n\n
Login with AD Credentials<\/p>\n\n\n\n
![\"\"](\"https:\/\/jadijkstra.nl\/wp-content\/uploads\/2021\/01\/image-20.png\")
Login with AD Credentials<\/figcaption><\/figure>\n\n\n\n When logged in, <\/p>\n\n\n\n
![\"\"](\"https:\/\/jadijkstra.nl\/wp-content\/uploads\/2021\/01\/image-21-1024x474.png\")
<\/figure>\n\n\n\nFill in the Connect to Horizon Connection Server to connect to.<\/p>\n\n\n\n
Next thing what happens is a dialog box, asking what to do.
In our case, we want to upgrade. So we choose Upgrade!<\/p>\n\n\n\n![\"\"](\"https:\/\/jadijkstra.nl\/wp-content\/uploads\/2021\/01\/image-22.png\")
<\/figure>\n\n\n\nIn the next screen it will ask for the old Cloud Connector FQDN\/IP address:<\/p>\n\n\n\n
![\"\"](\"https:\/\/jadijkstra.nl\/wp-content\/uploads\/2021\/01\/image-23-1024x297.png\")
<\/figure>\n\n\n\nAfter validating the thumbprints for SSH, we click Upgrade in the bottom right of the screen<\/p>\n\n\n\n
![\"\"](\"https:\/\/jadijkstra.nl\/wp-content\/uploads\/2021\/01\/image-24-1024x305.png\")
<\/figure>\n\n\n\nWhen the upgrade is finished (please be patient) it should give the following result:<\/p>\n\n\n\n
![\"\"](\"https:\/\/jadijkstra.nl\/wp-content\/uploads\/2021\/01\/image-25-1024x282.png\")
<\/figure>\n\n\n\nNext steps are, login to Horizon Cloud, Grant additional My VMware User administrative rights, and\/or Register your active directory domain (if not already done)<\/p>\n\n\n\n
You may also Enable SSH on the Cloud Connector if needed<\/p>\n\n\n\n
![\"\"](\"https:\/\/jadijkstra.nl\/wp-content\/uploads\/2021\/01\/image-26-1024x321.png\")
<\/figure>\n\n\n\nThe status overview will be:<\/p>\n\n\n\n
![\"\"](\"https:\/\/jadijkstra.nl\/wp-content\/uploads\/2021\/01\/image-27-1024x620.png\")
<\/figure>\n\n\n\nFor this environment there is still Horizon 7.8 which is not supported. So advice to upgrade that as soon as possible.<\/p>\n\n\n\n
But normally when you are here and everything is green you’re set and done!<\/p>\n\n\n\n
As the upgrade should be simple and without any pain, you can run into trouble. Most problems occur on network basis. As the previous Cloud Connector was already configured and set (for network & firewall), the new appliance also needs network & firewall settings. Whenever things go wrong, they usually go wrong in this matter. So before upgrading (or while upgrading) make sure all the network prerequisites are met (as in https:\/\/techzone.vmware.com\/resource\/network-ports-vmware-horizon-7#horizon-cloud-connector<\/a>)<\/p>\n\n\n\n
If for some reason, you run into trouble, or don’t like to upgrade yourself, do not hasitate to contact us (www.loginconsultants.nl<\/a>) <\/p>\n\n\n\n
As of may 6th 2021, the licensing model will change. VMware will stop with perpetual licenses for new licensing. Existing perpetual licensing can be expanded. But for new licenses you will need to go subscription based and therefore you will need the VMware Horizon Cloud Connector. More information about the new licensing model will come in a next post.
More info about this from VMware : https:\/\/blogs.vmware.com\/euc\/2020\/12\/horizon-licensing-updates.html<\/a><\/p>\n\n\n\nHappy Cloud Connecting \ud83d\ude42<\/p>\n\n\n\n
Cheers!<\/p>\n","protected":false},"excerpt":{"rendered":"
In this post, I will go through all the steps for upgrading the current ( <1 1.5) version of the VMware Horizon Cloud Connector. For 1.5 and later, the update can be done automatically. This will be an additional post. Beware when still using a Cloud Connector prior to 1.5, this Connector will reach end […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/jadijkstra.nl\/index.php\/wp-json\/wp\/v2\/posts\/322"}],"collection":[{"href":"https:\/\/jadijkstra.nl\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jadijkstra.nl\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jadijkstra.nl\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jadijkstra.nl\/index.php\/wp-json\/wp\/v2\/comments?post=322"}],"version-history":[{"count":23,"href":"https:\/\/jadijkstra.nl\/index.php\/wp-json\/wp\/v2\/posts\/322\/revisions"}],"predecessor-version":[{"id":398,"href":"https:\/\/jadijkstra.nl\/index.php\/wp-json\/wp\/v2\/posts\/322\/revisions\/398"}],"wp:attachment":[{"href":"https:\/\/jadijkstra.nl\/index.php\/wp-json\/wp\/v2\/media?parent=322"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jadijkstra.nl\/index.php\/wp-json\/wp\/v2\/categories?post=322"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jadijkstra.nl\/index.php\/wp-json\/wp\/v2\/tags?post=322"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}